shipping & returns.

Every Good Kicks order ships from Massachusetts, usually within 1–3 business days.

Sacks are small and light, so shipping is on us — there is no minimum and no threshold to hit.

Bags go out via USPS. Domestic orders typically land within 3–7 business days, and you'll get a tracking email the moment yours ships.

We ship within the United States only for now.

Not feeling it? Unused sacks can be sent back within 30 days of delivery for a refund or a swap to a different colorway.

Return postage is on us if we got the order wrong — otherwise it's on you. Refunds land on the original payment method once the bag is back with us.

A sack that's been played with is a used sack, so those we can't take back unless something was actually wrong with it.

If a bag turns up damaged, split at a seam, or just isn't what you ordered, send us a photo and your order number within 7 daysand we'll make it right. No runaround.

Once tracking says delivered we can't take responsibility for a parcel going missing — check with housemates, the mailroom, and your local post office first. If it's genuinely gone, get in touch and we'll do what we can.

Anything else, ask us on the support page.